When orienting a new hire, consider the information he may need to help his first few days go smoothly. If possible, send the new employee the information prior to the first day so that he knows what to expect when he starts.
First Day
What do I need to bring on the first day?
Often the first day of a new job is when forms are completed for payroll, benefit enrollment and the like. Most often, employees will need to bring:
- ID such as their Social Insurance/Social Security Card, Work Permits (non residents), and other legal documents.
- Cheque book – often a blank check is need to enroll a new hire to receive their pay by direct deposit into their bank account.
- Coffee mug – many offices in an attempt to go green no longer provide disposable cups
- Money for key deposits etc.
Where do I go and who to ask for on arrival on my first day?
On occasion, a new candidate may be interviewed in a different location from where he will work. Sending the new employee a map of the street location as well as a map of the building or buildings can prevent confusion and a late arrival. A list of key contacts and their titles can also be very helpful to the new employee.
Benefit Enrollment
When do my benefits start?
Often there is a waiting period before new hires can access certain benefits. Provide a table listing the benefits they are eligible for and when they can start making claims.
Dress Code
What is the dress code?
Dress can be a huge cause of concern for a new employee. If you require employees to be dressed in a certain way, be very clear about this and allow the person time to purchase new clothes if necessary. If steel toed boots, uniforms or other job specific clothing is needed, inform the new employee with as much notice as possible.
Commuting to Work
Should I travel by car or bus?
The new employee will need to determine her transportation options prior to the first day of work. Provide information on company parking or parking lots close to the office, car pool information or information about accessing transit subsidies.
Schedule
What is my schedule?
As new employees will not typically have keys on their first day of work, it is important that they know when to arrive. Also, if your company offers flexible schedule options, outline the options to the new employee so they can determine the best option for their lifestyle and family commitments.
Work Environment
What will my work environment be like – office or cubicle?
If the physical work environment is not explained in the interview, provide a photo and/or a description of their work station or office.
Is there a lunch room and fridge?
As an employee will need to eat lunch, let him know if he can expect a microwave, kettle, fridge etc. in order to store and prepare his lunch.
Creating a FAQ one page handout that can be emailed to the employee in advance of the first day will help to alleviate stress and worry. Keeping it to one page (double sided if needed) and giving the basic information (with links to further detailed information) will ensure that the new employee is not overwhelmed with information.
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